Privacy Policy — Your Data is Safe With 98pkr Game

🏢 1. Who We Are

98pkr game is an online gaming and sports betting platform operated for players based in Pakistan. The platform is accessible via the website at 98pkrgame.onl and through the dedicated 98pkr game mobile app available for both Android and iOS devices.

When this Privacy Policy refers to "98pkr game," "we," "us" or "our," it means the platform operator responsible for the 98pkr game service. As the data controller for the personal information collected through the platform, we are responsible for ensuring that your data is handled in a transparent, secure and lawful manner in accordance with this policy.

If you need to contact us about any privacy matter — whether that is to ask a question, make a correction request, or raise a concern — please reach out to the support team via live chat in your account or via the support email shown in the footer of this page.

📋 2. Data We Collect

98pkr game collects personal data only to the extent necessary to provide the platform's services to registered players. The categories of data we collect are:

We do not collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly necessary for identity verification purposes when required.

🎯 3. How We Use Your Data

Every piece of data collected by 98pkr game is used for a specific and legitimate purpose. We do not process your data in ways that are incompatible with the purposes described here:

• Account management: To create, maintain and manage your 98pkr game account, including processing your deposits in PKR, crediting bonuses and processing withdrawal requests to your registered JazzCash, Easypaisa, Raast or bank account.
• Identity verification: To verify that you are who you say you are, that you are at least 18 years old, and that the payment methods you are using belong to you. This is a standard safeguard that protects all players on the platform.
• Customer support: To respond to your support queries, investigate account issues and resolve disputes. Access to your account data and transaction history is essential for the support team to assist you efficiently.
• Security and fraud prevention: To detect and prevent fraudulent activity, account takeovers, bonus abuse, money laundering attempts and other prohibited activities. This includes monitoring unusual login patterns, flagging suspicious transactions and reviewing betting behaviour where necessary.
• Platform improvement: To analyse how players use the 98pkr game platform so we can improve the experience — including game selection, navigation, app performance and the deposit/withdrawal process.
• Promotional communications: To send you information about relevant bonuses, promotions and platform updates. You can opt out of marketing communications at any time from your account settings or by contacting support.
• Responsible gaming: To monitor gaming activity and identify patterns that may indicate problematic gambling behaviour, so that appropriate responsible gaming tools and interventions can be offered where needed.

We process your data based on the performance of your account contract with us, our legitimate interests in operating a secure and fair gaming platform, your consent where applicable (such as for marketing), and any applicable legal or regulatory obligations.

💰 4. Payment Data

When you make a deposit or withdrawal at 98pkr game using JazzCash, Easypaisa, Raast, a bank transfer, or a debit or credit card, your payment transaction is processed through secure, encrypted payment channels. The following important points apply to payment data:

• 98pkr game does not store your full JazzCash or Easypaisa mobile number PIN, your bank account login credentials, or full debit/credit card numbers on its own servers.
• Transaction records — including the amount in PKR, the payment method type used, the date and time, and the transaction status — are stored within your account for your own reference and for the purposes of dispute resolution and financial record-keeping.
• Payment processing partners who facilitate PKR transactions on behalf of 98pkr game are required to meet stringent data security standards and are bound by confidentiality agreements. They may access only the minimum payment data required to process your transaction.
• If a withdrawal is flagged for verification, the support team may request a screenshot or statement from your payment provider as proof of ownership of the payment method. This document is reviewed for verification purposes only and is not stored beyond the resolution of the relevant case.

All deposit and withdrawal activity is visible in your account transaction history. If you notice any transaction in your history that you do not recognise, contact the support team immediately so the issue can be investigated.

🍪 5. Cookies & Tracking

The 98pkr game website uses cookies and similar tracking technologies to provide a functional and personalised experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled without affecting the platform's core functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method and game display options so you do not have to reset them on every visit.
• Analytics cookies: Collect anonymised data about how visitors use the platform — including which pages are most visited, where players come from and how long sessions typically last. This data helps us improve the platform experience. Analytics data is not linked to your personal account identity.
• Marketing cookies: Used to show you relevant promotional content related to 98pkr game. These cookies are only placed with your consent and can be managed from the cookie settings on the site.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the platform's ability to function correctly. For more control, use the cookie preference tool available in the website footer.

🤝 6. Data Sharing

98pkr game does not sell your personal data to any third party. We share data only in the following limited and controlled circumstances:

• Payment processors: To facilitate your deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer or card. Only the data strictly necessary for processing the transaction is shared.
• Game software providers: The third-party game studios whose titles are available on 98pkr game may receive your player ID and bet data to enable game functionality and fair-play monitoring. They do not receive your identity documents or full contact details.
• Fraud prevention and security services: We may use third-party security tools to help detect fraudulent activity, bot usage or suspicious patterns. These services operate under strict data processing agreements.
• Legal and compliance obligations: If required by applicable law, a court order, or a lawful request from a competent authority, 98pkr game may be required to disclose certain player data. We will always seek to minimise the scope of any such disclosure and will notify affected players where legally permitted to do so.
• Business transfers: In the event that the 98pkr game platform or its operating company is acquired, merged with, or transferred to another entity, your personal data may be transferred as part of that transaction. In such a case, you will be notified in advance and the new operator will be bound by this Privacy Policy or an equivalent policy.

Under no circumstances do we share your personal data with third-party advertisers, data brokers, or any entity whose purpose is the commercial use of your personal information for marketing unrelated to 98pkr game.

🗓️ 7. Data Retention

98pkr game retains your personal data for as long as your account is active and for a reasonable period after account closure to satisfy our legal, financial record-keeping and dispute resolution obligations. Specifically:

• Active accounts: Your personal data is retained for the full duration of your account being open with 98pkr game.
• Closed accounts: Following account closure — whether by your request or by 98pkr game — basic identity and transaction records are retained for a minimum period to comply with financial and anti-fraud record-keeping standards. After this period, your data is securely deleted or anonymised.
• Support communications: Chat logs and email correspondence with the support team are retained for a period of up to 2 years to assist with any future disputes or account queries.
• Marketing data: If you have consented to marketing communications, your contact details are retained on the marketing list until you opt out. On opting out, your details are removed from active marketing lists promptly.

When personal data is no longer required for its stated purpose and retention period has expired, it is securely deleted or rendered permanently anonymous so it can no longer be linked back to you as an individual.

🛡️ 8. Security Measures

Protecting your personal data is a top priority at 98pkr game. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, theft or misuse:

• SSL/TLS encryption: All data transmitted between your device and the 98pkr game platform is encrypted using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols. Look for the padlock icon in your browser when using the site.
• Access controls: Access to personal data within 98pkr game's internal systems is restricted on a need-to-know basis. Staff must authenticate using secure credentials and all access activity is logged and audited.
• Password protection: Account passwords are stored using one-way cryptographic hashing. Even 98pkr game staff cannot retrieve your password — only reset it with your authorisation. This is why we strongly encourage using a strong, unique password for your account.
• Fraud monitoring: Automated systems monitor account activity around the clock for signs of suspicious behaviour, including unusual login locations, rapid account changes and atypical transaction patterns.
• Regular security reviews: Our platform security is reviewed and updated regularly to address emerging threats. We take the security of Pakistan players' data seriously and invest consistently in maintaining a secure platform environment.

While we do everything reasonably possible to protect your data, no online platform can guarantee absolute security against all possible threats. We encourage you to do your part by keeping your login credentials private and using a secure internet connection when accessing your 98pkr game account.

✅ 9. Your Rights

As a player at 98pkr game you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the support team:

To exercise any of the above rights, contact the 98pkr game support team via live chat within your account or via the support email listed in the footer. We aim to acknowledge all data rights requests within 5 business days and to complete them within 30 days.

👶 10. Children's Privacy

98pkr game is strictly an adults-only platform intended for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover or are informed that an account has been registered by a minor, the account will be closed immediately, any deposits refunded subject to verification, and all associated personal data deleted from our systems.

If you are a parent or guardian and believe that a minor in your care has registered an account at 98pkr game, please contact the support team immediately. Provide the account username or registered mobile number so the team can investigate and close the account promptly.

We also encourage all adults in Pakistan to make use of parental control software to restrict minors' access to online gaming platforms, including 98pkr game, on shared or family devices.

📱 11. App & Device Data

The 98pkr game mobile app, available for Android and iOS, collects certain device and technical data in order to function correctly and deliver a smooth gaming experience. This includes:

• Device information: Device model, operating system version and unique device identifiers. This data helps with app compatibility troubleshooting and platform security.
• Network information: IP address and mobile network operator. Used for security monitoring and to ensure the platform loads correctly on Pakistani mobile networks.
• App usage data: Which features of the app you use and how frequently, session length and navigation patterns within the app. Used to improve app design and performance.
• Crash reports: If the app crashes or encounters an error, anonymised diagnostic data may be collected automatically and sent to our development team to help diagnose and fix the issue.

The 98pkr game app does not access your phone contacts, SMS messages, camera, microphone, location or photo library unless you explicitly grant permission for a specific feature that requires it. You can review and manage app permissions at any time through your device's settings.

Push notifications from the 98pkr game app — such as deposit confirmations, withdrawal updates and bonus alerts — can be enabled or disabled through your device notification settings at any time.

🔄 12. Policy Updates

98pkr game may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or evolving best practices in data protection. When we make material changes to this policy, we will notify registered players via an on-screen notification when you next log in to your account, or via your registered contact details.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this page periodically so you remain informed about how your data is being handled.

Continued use of the 98pkr game platform following a notified update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with an updated policy, you should stop using the platform and contact support to request account closure.

📩 13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how 98pkr game handles your personal data, please do not hesitate to get in touch. Our support team is available 24 hours a day, 7 days a week and will be happy to help.

You can reach us via the live chat feature available when you are logged in to your 98pkr game account, or via the official support email address displayed in the footer of this page. When contacting us about a data-related matter, please include your registered username and clearly describe your request so we can handle it as efficiently as possible.

For responsible gaming support — including setting deposit limits, requesting a self-exclusion, or understanding your options — please visit the Responsible Gaming page or raise the matter directly with the support team.

To review the full platform rules that govern your use of 98pkr game, please read the Terms and Conditions.